On email auto-replies

I have a calendar suggestion for you. This is especially relevant if you're new to clinical practice. Here's the tip:Have regular clinic hours. This sounds very obvious. And,

Read More

On changing my mind

I don’t think we talk enough about changing our minds. Over the past few years, I’ve changed my mind about using freebies to encourage people to opt into

Read More

Episode 4 | How to Communicate with your Online Students

In this episode, I discuss some options for communicating with your online students either individually or as a group. I'd love to hear your suggestions, particularly if you

Read More

Dear Emailers: Where are your Manners?

Picture this. You get an email asking for help. Let's say it's all about how to best teach a particular class that you've been teaching for years.You're happy

Read More

Why I don’t email my clients (much)

I’ve never been a phone call person. I rarely have my phone close enough to hear it ring, and even when I do I’ve forgotten to turn the

Read More

Two Good Things

Matt checks his email once, maybe twice a day. When he comes home from work, work is over. He’s got no obligation to do anything work-related until he

Read More