Some of you might remember a message I sent out in March about auto-responders on emails and how I appreciate getting them.
That message sparked a conversation with herbalist Gina Badger about how setting up systems and practices like email auto-replies, which may seem relatively insignificant, can play a role in recovering from or preventing burnout.
We took this conversation to my podcast, where Gina discusses burnout & how they've focused on systematizing and automating aspects of their work to create breathing room for non-work things that bring connection and healing. This includes revamping communication policies, cancellation policies, and payment processes. Gina also implemented an email auto-responder that provided clear instructions for clients and set expectations around response times.
We talk about how creating and implementing these systems can be messy/imperfect. They're always a work in progress. We also highlight the unseen back end work that it takes to run a practice.
If you run a practice or are thinking about starting one, I highly recommend giving this one a listen & (ideally) making some time on a regular interval to work on your policies & procedures so that they're just what you need 
Take care,
Camille
