July 5, 2023

Some of you might remember a message I sent out in March about auto-responders on emails and how I appreciate getting them.

That message sparked a conversation with herbalist Gina Badger about how setting up systems and practices like email auto-replies, which may seem relatively insignificant, can play a role in recovering from or preventing burnout.

We took this conversation to my podcast, where Gina discusses burnout & how they've focused on systematizing and automating aspects of their work to create breathing room for non-work things that bring connection and healing. This includes revamping communication policies, cancellation policies, and payment processes. Gina also implemented an email auto-responder that provided clear instructions for clients and set expectations around response times.

We talk about how creating and implementing these systems can be messy/imperfect. They're always a work in progress. We also highlight the unseen back end work that it takes to run a practice.

If you run a practice or are thinking about starting one, I highly recommend giving this one a listen & (ideally) making some time on a regular interval to work on your policies & procedures so that they're just what you need πŸ’š

Take care,


About Camille Freeman, DCN, RH (she/her)

Hi there! I'm a clinical herbalist and nutritionist specializing in fertility and menstrual health. I run the Monday Mentoring community of practice and also offer continuing education programs for practicing herbalists and nutritionists (Check out this year's Deep Dive!). I'm also a former professor with the Maryland University of Integrative Health, where I taught physiology, pathophysiology, and mindful eating for 17 years. 

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