I’m wrapping up a doctorate in clinical nutrition, and we were required to use the Living Matrix software for the clinical portion of our program. I wanted to share my thoughts after using the platform for three months, in case it’s helpful for others who might be considering it. For context, I’ve been a licensed nutritionist for 13 years, and I’ve just returned to part-time practice after a five-year break for kid-related reasons :). I almost exclusively work with clients virtually.
I am not associated with Living Matrix other than as a user, although as a student I did get a heavily discounted rate for the semesters we were required to use the platform, negotiated through the university.
What is Living Matrix?
Living Matrix is a “technology-based, clinician-designed functional medicine platform for practitioners to effectively evaluate patients, create personalized actionable care plans, and track superior health outcomes over time.”
Essentially, it’s an electronic form delivery/storage service, similar to but not exactly like an electronic medical record platform. Here’s the basic workflow:
What Didn’t Work Well for Me
Living Matrix Review
the short version!
This program may be useful for functional medicine practitioners who work with adults and have a largely in-person practice. The software is helpful and time-saving for those using a functional medicine approach in this context, particularly if time with the client is limited. Living Matrix fills a very specific role, and you'll need supporting platforms or programs to meet other needs in your practice such as scheduling, billing, and collecting informed consent/HIPAA forms.
For me, the cost ($129/month for a private practice or $1393 per year + $245 setup fee) and the limitations mentioned above mean that I do not plan to continue using Living Matrix in my own practice, as I need a more affordable and comprehensive software that offers secure video conferencing, customization of intake forms, and other practice management features.*